Set up user account with SSH key authentication and no password

Core FTP Server questions and answers
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dseaton
Posts: 2
Joined: Fri Jul 20, 2018 1:34 pm

Set up user account with SSH key authentication and no password

Post by dseaton »

I have a client who is requesting that I set up an account with no password that uses key authentication with an rsa-formatted public key file that they provided. I have checked "Allow Key Authentication," "Key Authentication Only," "Disable FTP" and "SSH/SFTP" on the server, installed the cert in the security section of the user's account, and whitelisted all of their IPs, but they still are unable to connect. The account has no password on the server. I don't know what else to try. Please help me.
ForumAdmin
Site Admin
Posts: 1010
Joined: Mon Mar 24, 2003 4:37 am

Re: Set up user account with SSH key authentication and no password

Post by ForumAdmin »

make sure the public key is in a directory that can be read by the server.

The client log would be the most helpful to understand why its failing.
dseaton
Posts: 2
Joined: Fri Jul 20, 2018 1:34 pm

Re: Set up user account with SSH key authentication and no password

Post by dseaton »

Where can I find the client log files?
ForumAdmin
Site Admin
Posts: 1010
Joined: Mon Mar 24, 2003 4:37 am

Re: Set up user account with SSH key authentication and no password

Post by ForumAdmin »

ask the client for it. Identifying the actual error will be very helpful.
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