error 550 access denied ?

redromsreds · Post by **redromsreds** » Tue Jul 12, 2005 7:22 pm

I get this message when I try to upload, can anyone help me please ?

jeffd · Post by **jeffd** » Tue Jul 12, 2005 7:47 pm

You are probably uploading to the wrong directory. This error means you don't have access for that particular directory.

redromsreds · Post by **redromsreds** » Tue Jul 12, 2005 7:50 pm

Cheers mate, I haven't been given a directory just password, user and address.

jeffd · Post by **jeffd** » Tue Jul 12, 2005 8:05 pm

Sorry i assumed you were already logged in! Either you have the wrong server (address or hostname) or the account information is not being entered correctly. On shared ftp hosting, sometimes the account is entered with the domain: myusername@domain.com

redromsreds · Post by **redromsreds** » Tue Jul 12, 2005 8:20 pm

I can log in fine, just plays up when i try to upload, the only thing i dont know is the directory so I left that blank

jeffd · Post by **jeffd** » Tue Jul 12, 2005 8:55 pm

do you see any remote directories or do you just see a '/' when you log in?

redromsreds · Post by **redromsreds** » Tue Jul 12, 2005 9:21 pm

just a '/'

jeffd · Post by **jeffd** » Tue Jul 12, 2005 9:25 pm

See if you can create a directory.

If you can't, then your account may not have write priviledges. You'll have to talk to the ftp adminstrator or your web host provider and have them setup your account correctly.

redromsreds · Post by **redromsreds** » Wed Jul 13, 2005 7:17 am

no I can't and will be onto them first thing, cheers for all your help will keep you posted.

Ta