Problems Logging In....!

Core FTP client questions and answers
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billyboy120
Posts: 1
Joined: Tue Feb 02, 2010 12:01 pm

Problems Logging In....!

Post by billyboy120 »

Hi Guys,

New to the forums so would like to say hello to everyone!

I've just had a new site designed (www.elitecc.co.uk) and had the SFTP details emailed over by the web guys so I can upload images onto the server and download the site for backup. I'm having some problems logging in I keep getting this message:

Resolving elitecc.co.uk...
elitecc.co.uk connecting...
SFTP connection error - Connection timed out
Can't establish connection --> elitecc.co.uk:22 @ Tue Feb 02 11:10:41 2010 (10038-10060)

Resolving elitecc.co.uk...
Connect socket #1028 to 212.38.84.178, port 21...
Can't establish connection --> elitecc.co.uk:21 @ Tue Feb 02 11:39:22 2010 (0-5)

I'm not sure if maybe I havent checked a box I need to or what. The settings thay have provided me are:

user ID
'gid'
groups

A domain
A password
SSH: true

Any help much appreciated!

Thanks,
Billy
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