Core FTP

Oh wait! I managed to find the first email he sent me with the details on it

Sorry for being a pain, i totally forgot i had some emails stored.

I am in the process of creating a site for my uncle, and he is having trouble connecting to the core ftp account we use. It was working fine on his pc, but now it won't connect on his laptop. I have double checked all of his details that he is putting in against mine and they're the same, only the p...